Legal Documents

CB11 Terms & Conditions — Complete Usage Guide

Please read these Terms & Conditions carefully before using CB11. Everything you need to know about account registration, betting, payments, bonuses, and Responsible Gaming is laid out here in a straightforward way.

Last Updated: January 2026

Key Highlights of CB11 Terms & Conditions

A quick look at the most important things to know

Account Registration Requirements

You must be at least 18 years old to open an account with CB11. Each person may only register one account. You must provide accurate and truthful information — submitting false details may result in account cancellation.

Deposit & Withdrawal Policy

CB11 supports transactions via bKash, Nagad, and Rocket. The minimum deposit is ৳500 and the minimum withdrawal is ৳500. KYC verification is mandatory before any withdrawal. Payment processing typically takes 1–3 business days.

Bonus Usage Terms

All CB11 bonuses come with specific wagering requirements. Bonus funds cannot be withdrawn directly. They are converted to real balance and become withdrawable only after the wagering requirements have been met.

Account Security Responsibilities

It is your responsibility to keep your CB11 account password and login credentials completely confidential. Sharing your account with anyone else is strictly prohibited. If you notice any suspicious activity, contact CB11 Support immediately.

Prohibited Activities

Fraud, operating multiple accounts, bonus abuse, and any form of manipulation are strictly prohibited on CB11. If such activity is detected, the account will be suspended or terminated immediately.

Responsible Gaming Policy

CB11 is committed to responsible gaming. Every member can set their own betting limits, and the option to temporarily suspend your account is always available. Betting should never be treated as a source of income.

1. General Terms & Conditions

These Terms & Conditions apply to the use of the CB11 platform and all its services. By registering on CB11, you are considered to have fully read, understood, and agreed to these terms.

These Terms & Conditions have been drafted in compliance with the applicable laws and regulations of Bangladesh. CB11 reserves the right to amend these terms at any time. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

Important: CB11 is strictly for users aged 18 and above. Use of CB11 by minors is completely prohibited, and any such account identified will be terminated immediately.

CB11 is an internationally licensed online gaming platform, operating with all required approvals from the relevant regulatory authorities. CB11 is firmly committed to fair play, transparency, and the protection of its users above all else.

2. Account Registration

The following requirements must be met to open an account with CB11:

  • You must be at least 18 years of age.
  • Each individual may operate only one CB11 account.
  • You must provide complete, accurate, and truthful information at the time of registration.
  • Your mobile number and email address must be active and belong to you personally.
  • Multiple members of the same household may register separate accounts, but they may not share the same payment method.

If a user registers with false information or operates multiple accounts, CB11 reserves the right to cancel all associated accounts and withhold any pending withdrawals.

After registration, CB11 may verify your information. Some services may be restricted during the verification process. CB11 reserves the right to accept or reject any registration application.

3. Betting Rules

The following rules must be strictly followed when placing bets on CB11. Failure to comply with CB11's betting terms may result in bets being voided.

  • Bets cannot generally be changed or cancelled once placed. However, a "Cash Out" option may be available in certain situations.
  • The minimum bet amount is ৳50. The maximum bet amount varies depending on the specific event and market.
  • If an event is cancelled, the stake for that bet will be refunded.
  • Odds in live betting can change at any time. The odds displayed at the moment a bet is placed are final.
  • If a bet is accepted at incorrect odds due to a technical error, CB11 reserves the right to void that bet.

CB11 is committed to maintaining a fair and impartial betting environment at all times. In the event of any betting dispute, CB11's decision shall be considered final.

4. Deposits & Withdrawals

The following rules apply to all financial transactions on CB11:

  • Minimum deposit amount: ৳500.
  • Minimum withdrawal amount: ৳500.
  • The maximum daily withdrawal limit is determined by your account level.
  • KYC verification must be completed before any withdrawal can be processed.
  • Withdrawals must be made through the same method used for the deposit.

Processing Time: Deposits are generally credited instantly. Withdrawals may take 1–3 business days to process. Additional time may be required if urgent verification is needed.

CB11 only accepts transactions from payment accounts that are valid and registered in the user's own name. Third-party transactions are strictly prohibited, and any such transaction detected will result in immediate account suspension.

5. Bonuses & Promotions

The following terms must be followed to take advantage of CB11's bonus and promotion offers:

  • Each bonus has its own wagering requirements, which will be clearly communicated at the time the bonus is claimed.
  • The same individual is not eligible to receive the welcome bonus more than once.
  • Bonus funds may only be used to place bets on specific games or markets, as specified in the bonus terms.
  • Bonuses are valid for a limited time. Any unused bonus will be forfeited once the expiry period has passed.
  • CB11 reserves the right to modify or cancel any promotion at any time.

Any attempt to abuse bonuses or collect bonuses through multiple accounts will result in the cancellation of bonuses across all accounts and may lead to permanent account closure.

6. KYC & Identity Verification

CB11 follows the KYC (Know Your Customer) process to prevent money laundering and fraud. KYC verification is mandatory before making a withdrawal or conducting transactions above a certain amount.

Documents required for KYC verification:

  • A clear photo of your National ID (NID) or passport.
  • Proof of mobile banking account (bKash/Nagad/Rocket number).
  • A selfie or additional documents may be requested if needed.

KYC information is kept strictly confidential and is only shared with third parties when required by law or at the request of a regulatory authority.

7. Prohibited Activities

The following activities are strictly prohibited on CB11:

  • Operating multiple accounts or using another person's account.
  • Creating betting patterns with the intent to abuse bonuses.
  • Involvement in match fixing or attempting to influence the outcome of any sporting event.
  • Hacking, cracking, or any form of technical attack against the CB11 platform.
  • Money laundering or processing illegal funds through CB11.
  • Depositing or withdrawing using a third-party payment account.

If any prohibited activity is detected, CB11 may immediately suspend the account, freeze the balance, and take legal action if necessary.

8. Account Closure Policy

CB11 may temporarily suspend or permanently close an account under the following circumstances:

  • If evidence of a terms violation is found.
  • If false information is found during KYC verification.
  • If an account has been inactive for an extended period (more than 12 months).
  • If the user themselves requests account closure.

CB11 will generally notify a user before closing their account. However, in cases of serious violations of the terms, an account may be closed without prior notice. If you wish to close your account yourself, please contact CB11 Support.

9. Responsible Gaming

CB11 believes that betting is a form of entertainment — it should never be used as a solution to financial difficulties or as a source of income.

  • Each member can set their own daily, weekly, or monthly betting limits.
  • You have the option to temporarily suspend your account for a set period if needed.
  • A permanent Self-Exclusion option is also available, allowing you to take a complete break from betting for a specified period.
  • Responsible Gaming Details at CB11 Responsible Gaming page.

If you're experiencing any issues related to betting, reach out to CB11 support. We're here to help.

10. Privacy Policy

CB11 takes the protection of users' personal data very seriously. Full details on how your information is collected, stored, and used can be found in CB11's Privacy Policy page.

CB11 never sells your personal information to third parties. Only limited data is shared with partners strictly as necessary to operate the service.

11. Changes & Updates to Terms

CB11 reserves the right to update these Terms & Conditions at any time. For significant changes, CB11 will notify users in advance via email or through the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions or concerns regarding these terms, please contact the CB11 support team.

January 2026 Published in Bengali Licensed

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