Data Protection

CB11 Privacy Policy — Our Commitment to Protecting Your Data

Your personal information is completely secure at CB11. We clearly explain how we collect your data, why we store it, and when it may be shared with third parties — all in one place.

Last Updated: January 2026
256-Bit
SSL Encryption
100%
No Data Sales
24/7
Security Monitoring
GDPR
Compliance

How CB11 Protects Your Privacy

User trust is our greatest asset — which is why we never compromise on data protection.

Advanced Encryption Technology

CB11 protects all your personal and financial data with 256-bit SSL encryption. No third party can read or intercept this information during transfer.

Your Data Is Never Sold

CB11 never sells your personal data to advertisers or third parties. Your information is used solely to operate and improve our services.

Your Control Over Your Data

At CB11, you can view, correct, or request deletion of your data at any time. You have full control over your personal information.

Secure Server Infrastructure

Your data is stored on secured servers with the highest level of protection. CB11's servers undergo regular security testing and are monitored 24/7.

Transparent Cookie Policy

CB11 uses cookies solely to improve your browsing experience. Our Cookie Policy clearly explains which cookies are used and why.

Opt Out of Marketing

You can opt out of CB11 marketing emails or SMS at any time. Your preferences matter to us.

1. Introduction

Welcome to CB11. This Privacy Policy explains how CB11 collects, stores, uses, and safeguards your personal information. By using the CB11 platform, you agree to this Privacy Policy.

CB11 is an internationally licensed online gaming and betting platform. We believe your privacy is a fundamental right. That's why CB11 is always transparent with you — about what data we collect and how it's used.

Important: CB11 never sells your personal information to third parties. Your data is used solely to improve CB11's services and meet legal obligations.

This Privacy Policy applies to CB11's website, mobile app, and all related services. For any questions, contact us at support@cb11.ws.

GDPR Compliant SSL Secured Licensed

2. Information We Collect

Cb11 only collects information that is strictly necessary. We do not gather any excessive or unnecessary data. The following information may be collected during registration and use of cb11 services:

Data Type What We Collect Purpose
Identity Information Name, Date of Birth, NID Number KYC Verification & Age Confirmation
Contact Information Mobile number, email Account Communications & Security
Financial Information BKash / Nagad / Rocket Number Transaction Management
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Data Betting history, login timestamps Service Improvement & Support

Cb11 never stores your full bank account number or card number. All payment information is handled in encrypted form at all times.

CB11 also automatically collects certain technical data, such as cookies, session data, and log files. This information does not identify you personally — it is used solely to ensure platform performance.

3. How Your Data Is Used

CB11 uses your information only for specific, legitimate purposes. We use your data for the following:

  • Account Management: For registration, login, password recovery, and account verification.
  • Transaction Processing: To process deposits and withdrawals and maintain records of financial transactions.
  • Customer Support: To resolve your complaints, questions, and issues.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Bonuses & Promotions: To send you relevant bonus offers to your account (you may opt out at any time).
  • Service Improvement: To analyze data and improve the CB11 platform.
  • Legal Obligations: To meet regulatory authority requirements.

CB11 never uses your information beyond these stated purposes. In every case, we follow a minimum necessary data policy.

4. Data Sharing Policy

CB11 respects your privacy above all else. We only share your information in the following limited circumstances:

  • Service Partners: Payment processors (bKash, Nagad, Rocket) — only the information necessary to complete transactions.
  • Technical Support: Technology companies that support CB11's platform operations — all bound by strict confidentiality agreements.
  • Legal Reasons: In response to valid court orders, investigative authorities, or regulatory bodies.
  • Fraud Prevention: Limited data sharing with industry-level fraud prevention systems.

CB11 never sells or transfers your information to advertisers, data brokers, or any other third party for commercial purposes. This is an unchangeable CB11 policy.

All third-party partners of CB11 are required to comply with CB11's privacy standards. If any partner breaches these standards, CB11 will terminate the relationship immediately.

5. Cookie Policy

CB11 uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser. CB11 uses the following types of cookies:

  • Essential Cookies: To maintain login sessions and ensure security — the site cannot function without these.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which pages are visited most and where issues occur — this data is fully anonymous.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some features on CB11 to stop working.

CB11 never uses third-party advertising cookies. Our cookies are used solely to operate CB11's own platform.

6. Data Retention Periods

CB11 does not retain your data longer than necessary. Retention periods vary by data type:

  • Account Information: For as long as your account is active. Up to 5 years after account closure (where required by law).
  • Transaction Records: 7 years (in compliance with financial regulatory requirements).
  • KYC Documents: 5 years after account closure.
  • Support Conversations: 3 years.
  • Cookies & Session Data: When the session ends or after a maximum of 30 days.

Once the applicable retention period ends, CB11 securely deletes or fully anonymizes your data so you can no longer be identified.

7. Your Rights Over Your Data

As a cb11 user, you have full control over your personal data. cb11 guarantees you the following rights:

Right to Access Your Data

You may request to know what information CB11 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

You may request that your data be restricted to specific purposes.

Data Portability

You can download your data in a standard, portable format.

Right to Withdraw Consent

You can opt out of marketing communications at any time.

To exercise any of these rights, email CB11 Support at support@cb11.ws. CB11 typically responds to requests within 30 business days.

8. Security Measures

Cb11 uses industry-leading security technology to protect your data. Our security framework includes:

  • 256-bit TLS/SSL encryption on all data transmissions.
  • AES-256 encryption for stored data.
  • Two-factor authentication (2FA) available.
  • Automated 24/7 security monitoring.
  • Regular security audits and penetration testing.
  • DDoS protection and firewall systems.

CB11 will never ask for your password or payment details via email, SMS, or phone. Any such request is fraudulent — report it to CB11 support immediately.

If a data security issue or suspicious activity is detected, cb11 will promptly notify the affected users and take all necessary action.

9. Protection of Minors' Data

Cb11 is an 18+ platform. We never knowingly collect personal information from anyone under the age of 18.

Age is verified at registration. If CB11 discovers that data has been collected from a minor, the account will be immediately closed and all associated data deleted.

If you believe a minor is using CB11, please notify us at support@cb11.ws. CB11 is committed to responsible gaming.

10. Changes to Privacy Policy

CB11 may update this Privacy Policy as needed. For any significant changes, CB11 will notify you via email or an in-platform notification.

Continued use of CB11 after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page periodically to stay informed.

Every update changes the "Last Updated" date at the top of the page, so you can always tell how current the policy is.

11. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact cb11. Our privacy team typically responds within 2–3 business days.

  • Email: support@cb11.ws
  • Help Center: CB11 Help Center
  • Live Chat: Log in to the platform and chat with us directly

CB11 support is available 24/7. Data protection inquiries are handled on a priority basis.

Get Started on a Safe & Trusted Platform

Your information is completely safe at CB11. Register today and experience Bangladesh's most trusted gaming platform.

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