Safe Gaming

CB11 Responsible Gambling — Build Safe & Healthy Gaming Habits

CB11 believes safety is just as important as enjoyment. Responsible gaming isn't just about winning — it's a way of life that keeps you and your family protected. CB11's tools and guides are here to support you every step of the way.

18+ Only Time Limit Controls Budget Management Self-Exclusion Feature

Important Notice: CB11 is an 18+ platform. Gaming is entertainment — not a source of income. If you feel that gaming is having a negative impact on your life or relationships, contact CB11's Help Center today.

18+
Age Restriction Enforced
24/7
Support Team Available
5
Protection Tools
100%
Confidential Support

CB11's Responsible Gambling Protection Framework

CB11 maintains multiple layers of protection to safeguard every player's wellbeing

Set Deposit Limit

On CB11, you can set your own daily, weekly, or monthly deposit limits. Once a limit is set, it cannot be exceeded — making it the most effective way to protect your budget.

Session Time Limits

Decide in advance how long you want to play on CB11 in a single session. Once your time is up, CB11 will alert you — and can automatically end the session if needed.

Cooling-Off Period

Need a break? Use CB11's cooling-off feature to temporarily suspend your account for anywhere between 24 hours and 30 days. Taking a break isn't a sign of weakness — it's the smart thing to do.

Self-Exclusion

If you need a longer break, use CB11's self-exclusion feature to fully close your account for anywhere between 6 months and 5 years. During this time, you won't receive any promotional messages from CB11.

Bet Limit Controls

Set your own maximum amount per bet. On CB11, limits can be lowered instantly, but increasing them requires a 7-day waiting period — giving you more time to think before making changes.

Support & Counselling Services

CB11's trained support team is ready to help you with any issue, in complete confidence. If you're experiencing a gaming problem, reach out via live chat or email — no judgment, just support.

What is responsible gaming?

Responsible Gaming means enjoying gaming or betting as a controlled form of entertainment — where you make conscious decisions, know your limits, and stay within them. CB11 believes every player's gaming experience should be enjoyable, never a burden.

Online gaming is a global form of entertainment. But like anything, too much of it can be harmful. Responsible gambling at CB11 means:

  • Don't think of gaming as a source of income — it's entertainment.
  • Not chasing losses by placing more bets to recover what you've lost.
  • Never place bets beyond your financial means.
  • Not letting gaming take priority over family, friends, or your career.
  • Feeling comfortable asking for help when you need it.

Responsible gaming at CB11 is not a condition or obligation — it's a core part of who we are. We want you to stay well and happy for the long run.

CB11 has built its responsible gaming features with Bangladeshi players in mind. Every tool is available in Bengali and easy to access.

Signs of Problem Gambling

Gaming addiction often develops gradually and can be hard to recognize early on. CB11 is sharing the following warning signs to help you stay aware. If one or more of these apply to you, it may be time to seek help:

  • Repeatedly returning to gaming to try to win back lost money.
  • Using money set aside for bills, food, or savings to fund gaming.
  • Hiding from family or friends how much you're playing.
  • Feeling restless or irritable when you're unable to play.
  • Trying to cut back on gaming but being unable to stop.
  • Neglecting work, studies, or family responsibilities.
  • Taking out loans or borrowing money from others to fund gaming.

If you notice any of these signs, don't wait. Reach out to CB11's help center — our team will assist you with complete confidentiality.

Remember, asking for help takes courage. CB11 will never judge you — we're here for you.

How to Use CB11's Protection Tools

Responsible gaming tools on CB11 are easily accessible from your account settings. Here's a step-by-step guide on how to activate them:

1
Log In to Account

Log in to your CB11 account and click the profile icon in the top right corner.

2
Go to Responsible Gaming Section

Look for the "Responsible Gaming" option in your account settings.

3
Choose Your Preferred Tool

Deposit limits, session time, cooling-off, or self-exclusion — choose whichever tool suits your needs.

4
Set Your Limits

Set your preferred limits or time periods, then confirm. Changes take effect immediately.

5
Notify Support (If Needed)

If you run into any issues or can't find the tools, email support@cb11.ws. The CB11 team will respond within 2 hours.

Budget Management Tips

Smart budget planning is a key part of responsible gambling at CB11. Here are some tips to help you stay financially in control:

  • Set aside an entertainment budget: Only use what you're comfortable spending on entertainment each month — keep that amount as your gaming budget.
  • Accept Losses as Part of the Game: Losing is a normal part of gaming. Think of it like the cost of a movie ticket — money spent on entertainment.
  • Withdraw your winnings: After a big win, withdraw a portion of your winnings. Don't put it all back on the line.
  • Do a weekly check-in: Review your weekly gaming spend by checking your transaction history on CB11.
  • Never gamble with borrowed money: Never bet with borrowed money or someone else's funds — it can lead to serious financial hardship.

CB11 Rules: CB11 will never pressure you into placing more bets. None of our promotions come with conditions that could put you in financial harm.

Minor Protection

CB11 strictly follows an 18+ policy. To keep minors away from gaming, CB11 has put several measures in place:

  • Age verification is mandatory at registration.
  • Identity is verified through the KYC process.
  • Suspicious account activity is monitored.
  • Account lock is available for parents.

If you suspect that a family member is using CB11 while underage, contact us immediately at support@cb11.ws. CB11 will promptly investigate the account and take the necessary action.

If there are children or teenagers at home, use parental control software on your devices and keep a strong password on your CB11 account.

Check Yourself

Think through the questions below honestly. If you answer "Yes" to 3 or more, consider reaching out for support.

1
Are you spending more than your set budget?
2
Do you find it hard to stop gaming?
3
Do you get irritable or upset when you lose?
4
Is gaming causing conflict with your family?
5
Are you chasing losses to try to win back what you've lost?
6
Are you hiding your gaming from others?
Visit Help Center
Need Help?

CB11's responsible gaming team is available 24/7 to support you.

support@cb11.ws

Help Center

Responsible Gaming Tools Available on CB11

You can access these tools at any time from your account settings

Deposit Limit

Daily / Weekly / Monthly

Bet Limits

Maximum Bet Amount

Session Limits

Maximum Play Time

Cooling-Off

1–30 Day Break

Self-Exclusion

6 months to 5 years

Reality Check

Regular Spending Reminders

Responsible Gaming FAQs

Answers to the most frequently asked questions about responsible gaming at CB11

Log in to CB11, go to your account settings, and navigate to the "Responsible Gaming" section. From there, you can set a daily, weekly, or monthly deposit limit. Any reduction takes effect immediately, while increases require a 7-day waiting period.

Yes. When you self-exclude on CB11, you will have the opportunity to withdraw any remaining balance in your account. Before the self-exclusion takes effect, the CB11 support team will walk you through the entire process and assist with any balance transfer.

During a cooling-off period, you can still log in to CB11, but you won't be able to place bets or make deposits. You can, however, view your transaction history and make withdrawals.

No. CB11 strictly enforces an 18+ policy. Age verification at registration and identity verification through the KYC process are both mandatory. Any account found to belong to a minor is immediately closed and all funds are returned.

CB11's support team is trained to handle gambling-related concerns with care and empathy. CB11 can also connect you with professional counselling services if needed. Email support@cb11.ws for assistance.

Yes. Using responsible gaming tools on CB11 has no impact on your eligibility for bonuses. However, promotional offers are paused during self-exclusion — this is done purely for your protection.

Start playing safely and responsibly

Your gaming experience on CB11 will be enjoyable, safe, and in your control. Register today and discover the benefits of responsible gambling for yourself.

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